Associate Lead

Associate Lead

Ø  Experience of minimum 1 year in General Insurance or Chat Process is a must. Ø  Strong customer service skills with ability to manage queries while being courteous and professional in manner. Ø  Solutions mind-set helping nature passion for the customer and the customer experience. Ø  Ability to adapt self with the team in-case of adversity business challenges/requirement. Ø  Has the ability to demonstrate working in a positive and fulfilling work environment with minimal supervision. Ø  Excellent Communication skills – verbal and written. Fluent proficiency & comprehension in English is required on written skills. Ø  Strong ability to multi-task while effectively communicating with the customers. Ø  Efficient in internet computer usage typing and web-based application skills. Ø  Attention to details

Keyskills